Last updated: May 26, 2026
Document version: 1.0
Trimbeo ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use the Trimbeo platform as a service provider. We process your data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Czech data protection law.
The data controller for personal data processed through the Trimbeo platform is Trimbeo, with registered office in the Czech Republic. For data protection inquiries, contact us at privacy@trimbeo.com.
We collect the following categories of personal data during onboarding and service delivery: (a) Identity data — name, date of birth, identity documents (via Veriff), (b) Contact data — email address, phone number, business address, (c) Business data — business name, service descriptions, pricing, portfolio images, employee information, (d) Financial data — bank account details (IBAN), Stripe account information, payout history, (e) Technical data — IP address, browser type, device information, usage logs, and (f) Consent records — timestamps and versions of accepted terms.
We process your personal data on the following legal bases: (a) Contract performance — processing necessary to provide the Trimbeo platform services (Art. 6(1)(b) GDPR), (b) Legal obligation — processing required by law, such as tax and financial regulations (Art. 6(1)(c) GDPR), (c) Legitimate interest — platform security, fraud prevention, and service improvement (Art. 6(1)(f) GDPR), (d) Consent — for optional data processing such as marketing communications (Art. 6(1)(a) GDPR).
We use your data to: (a) create and manage your provider account, (b) display your public profile to customers, (c) process payments and payouts via Stripe, (d) verify your identity through Veriff, (e) communicate with you about bookings, platform updates, and support, (f) comply with legal obligations, and (g) improve our platform and services.
We share your data with: (a) Stripe — for payment processing and payout management, (b) Veriff — for identity verification, (c) Firebase / Google Cloud — for hosting, data storage, and cloud functions, (d) Customers — your public profile information, service listings, and portfolio, (e) Legal authorities — when required by applicable law. We do not sell your personal data to third parties.
Your data may be transferred to and processed in countries outside the EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission.
We retain your personal data for as long as your account is active and for a period of 5 years after account termination to comply with legal obligations (tax, accounting). Identity verification data is retained according to Veriff's retention policy. You may request earlier deletion subject to legal retention requirements.
Under GDPR, you have the right to: (a) access your personal data, (b) rectify inaccurate data, (c) erase your data (right to be forgotten), (d) restrict processing, (e) data portability, (f) object to processing based on legitimate interest, and (g) withdraw consent at any time. To exercise these rights, contact us at privacy@trimbeo.com.
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure.
The Trimbeo onboarding platform uses essential cookies for authentication and session management. We do not use third-party tracking cookies. Analytics data is collected in anonymized form to improve the onboarding experience.
The Trimbeo platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the platform. The version number and date at the top of this page indicate the most recent revision.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Czech Data Protection Authority (ÚOOÚ — Úřad pro ochranu osobních údajů) at www.uoou.cz.
For questions about this Privacy Policy or to exercise your data protection rights, contact us at privacy@trimbeo.com.